Why do seemingly good decisions sometimes turn out all wrong? Conventional thinking confuses decisions with outcomes; a good outcome, the thinking goes, is evidence of a good decision, and a bad outcome is blamed on a bad decision.
But even a good decision can be marred by factors out of your control -- weather, for example -- as well as those within your control, like poor implementation.
This webinar, presented by two leaders in the field of decision science, maps common decision failures against the elements of decision quality. You’ll learn the difference between a good decision and a good outcome, how to judge the quality of decisions as you’re making them, and why decisions can only be as good as the best of the available alternatives. You'll also learn to recognize "the bad and the ugly" of decision making: the processes, culture, organization, and systems that can get in the way of good decision making.