Decision Quality

21 – 23 September 2021
Düsseldorf, Germany

The key to making better decisions

Make smarter and more creative long-term decisions using appropriate frameworks, creative alternatives, and forecasting with ranges of uncertainty. Learn how to frame strategic choices, generate alternatives, develop credible forecasts, quantify uncertainty and judge the quality of a decision at the time it is made.


  • Overview
  • Curriculum
  • Instructor

Decision Quality is a three-day course that introduces a set of frameworks and tools for better decision-making:

  • Decision Quality, the concept that defines what we mean by a good decision
  • The SDG Dialogue Decision Process, an efficient, collaborative approach to organizationally and analytically complex decisions
  • Decision Analysis, the quantitative tools and concepts that identify the best choice in an uncertain, complex, and dynamic business environment.

Senior decision-makers, decision team leaders, and those who provide information to support strategic decision-making will find this program to be a good introduction to the benefits of this approach in their organization, how it works, and their role in the process.

In more than 30 years of delivering this course, we have found consistent success using a blend of presentations, group discussions, and “learning by doing.” Participants work in teams, coached by an experienced decision consultant, on a simulated complex decision.

Who Should Attend Decision Quality
Team participants in decision projects and decision-makers who use the results. Several of our clients conduct this course in-house to inform their executives and train participants in the Dialogue Decision Process. It is an excellent program for those who will participate in the process under the direction of an experienced process leader.


  • Framing a decision appropriately
  • Generating creative alternatives
  • Quantifying uncertainty using probabilities
  • Structuring and evaluating decision trees to determine the best alternative
  • Communicating evaluation results
  • Judging the quality of a decision before it is made

Prerequisites: None


Chris Roe
Chris Roe is a Senior Engagement Manager and has over 25 years of management consulting experience. He has worked extensively in the telecommunications, utilities, life sciences, oil & gas, manufacturing, and consumer goods sectors, advising global companies on strategy, business model development, risk assessment and management, as well as market entry strategies.


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